Privacy Policy Of Zara Collection

Privacy Policy Of Zara Collections




Exchange and Return

1. Any defective item can only be exchanged if it is sent back within 7 days, is in its original packaging, and has the price tags.
2. Sale items cannot be chosen for an exchange or return.
3. Products with a tiny variation in colour will not be exchanged or returned since the quality of the photographs may create a small variation.
4. The availability of the stock determines whether an item can be exchanged, and consumers are in charge of any additional charges; the company is not responsible for them.
5. If a customer receives the incorrect item, we provide a free service to get them the correct one.
6. Only if the return policy has been adhered to completely and the representative has asked for the product to be returned will our monetary compensation be applicable.
7. To learn more about the issue and potential solutions, get in touch with our customer support department if there is a flaw or defect in the product.

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